Today's Topic: Describe the last argument you had.
I don't know if I have a good argument in a while. I try to not argue with people because I find it usually doesn't help the situation and I just get agitated unnecessarily. The best arguments I get into usually involves some store or customer service rep because I find some weird joy in talking to people who think I'm an idiot. I get it from my dad. He one time asked a sales guy at CompUSA if they had the internet on a CD. <Weirdo>
OHHH. I did have a good "discussion" with Discover Card last month. I wanted the Capitals Discover card, but the account I had with them didn't offer it. I had to switch to the new DiscoverIT card.
I've had a Discover card since I was 18 and I got it initially for the cashback return.
In my discussion with the CSR, I learn that:
1) the cashback return is higher on the DiscoverIT card
2) they don't call/email/send material about the better benefits, and
3) the only way to switch is if you call them.
I had a lot to say about this. I spent a lot of time asking:
- "So there are no additional fees for this card?"
- "I've been a cardholder for over 20 years and you're saying that isn't worth something to Discover?"
- "Would I have ever been offer the better rate if I didn't call for a different card design?"
In the end, I switched because I wanted the new card design... <Yup, Healey and I are switching brains...> But I did get a few words in and issued a complaint about the mistreatment of a long time customer.
I get very offended when companies treat their customers like idiots and not treat their paying customers with as much if not more respect their "potential" new customers. "Discussion" done.
I will leave you with this adorableness. Happy Monday!!