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Crofton, MD, 21114

A long-running personal blog shared by two authors with completely different approaches to life. And a lot of large, beautiful photographs of dogs and nature and places we've traveled to. Rich in commentary and irreverant in style. 


We started blogging a long time ago. Our work hours never aligned with recommended psychotherapists and we needed to get our thoughts out. We are great friends, total opposites and long-time housemates. This was a way to communicate. With each other. With strangers. With consumer marketers. With sub-par meteorologists. With distant friends who wanted to see pictures of stuff we were up to.

This is the place. Our bucket of thoughts to share. You are welcome. 
(We realize that most of you are here for the dog pictures.)

Describe the last argument you had. (Yenny)


Today's Topic: Describe the last argument you had. 

I don't know if I have a good argument in a while. I try to not argue with people because I find it usually doesn't help the situation and I just get agitated unnecessarily. The best arguments I get into usually involves some store or customer service rep because I find some weird joy in talking to people who think I'm an idiot. I get it from my dad.  He one time asked a sales guy at CompUSA if they had the internet on a CD. <Weirdo>

OHHH. I did have a good "discussion" with Discover Card last month. I wanted the Capitals Discover card, but the account I had with them didn't offer it.  I had to switch to the new DiscoverIT card. 

It's adorable right?&nbsp;

It's adorable right? 

I've had a Discover card since I was 18 and I got it initially for the cashback return. 

In my discussion with the CSR, I learn that:
1) the cashback return is higher on the DiscoverIT card
2) they don't call/email/send material about the better benefits, and
3) the only way to switch is if you call them.  

I had a lot to say about this.  I spent a lot of time asking:
- "So there are no additional fees for this card?"  
- "I've been a cardholder for over 20 years and you're saying that isn't worth something to Discover?"
- "Would I have ever been offer the better rate if I didn't call for a different card design?" 

In the end, I switched because I wanted the new card design... <Yup, Healey and I are switching brains...> But I did get a few words in and issued a complaint about the mistreatment of a long time customer.

I get very offended when companies treat their customers like idiots and not treat their paying customers with as much if not more respect their "potential" new customers. "Discussion" done.

I will leave you with this adorableness.  Happy Monday!!